Shipping policy

BROEIGH SHIPPING POLICY

Every BROEIGH order is prepared with care. Please review the information below before placing your order.

ORDER PROCESSING

Many BROEIGH pieces are produced specifically for each order. Please allow time for production and order processing before your shipment leaves our fulfillment facility.

Estimated production and processing times may vary depending on the product, order volume, and availability.

SHIPPING TIMES

Shipping time begins after production and processing are complete.

Delivery estimates displayed at checkout are estimates and are not guaranteed. Actual delivery times may vary due to carrier delays, weather, holidays, destination, or other circumstances outside BROEIGH's control.

SHIPPING RATES

Available shipping methods and applicable shipping charges will be displayed at checkout before payment is completed.

TRACKING

When tracking information becomes available, customers will receive a shipping confirmation containing tracking details at the email address provided with the order.

Please allow time for the carrier's tracking system to update after receiving your tracking number.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please contact BROEIGH as soon as possible if you discover an address error. Once an order has entered production or shipped, we cannot guarantee that the shipping address can be changed.

Additional shipping charges may apply if an order must be reshipped because of an incorrect or incomplete customer-provided address.

LOST, DELAYED OR DAMAGED SHIPMENTS

If your package appears lost, significantly delayed, or arrives damaged, contact us with your order number and relevant details so we can review the issue.

INTERNATIONAL ORDERS

If international shipping is offered at checkout, customers may be responsible for applicable customs duties, import taxes, fees, or other charges imposed by the destination country unless otherwise stated at checkout.

CONTACT

Questions regarding shipping or an existing order may be sent to:

BROEIGH
customerservice@broeigh.com

WEAR YOUR PRESENCE.